Call the official homeowner hotline
The New York Homeowner Protection Program lists the hotline 1-855-HOME-456 (1-855-466-3456) and connects homeowners with nonprofit housing counseling and legal-services organizations.
Free help does not mean guaranteed results
A counselor or attorney can explain the available assistance and any eligibility requirements. No organization can honestly guarantee a modification, court result or that a home will be saved.
Urgent court dates need urgent attention
A website request does not pause a deadline or auction. If a court appearance, response date or sale is close, contact a New York-licensed attorney or official legal-services provider immediately.
Information to gather
- Call 1-855-466-3456
- Visit HomeownerHelpNY.com
- Gather every court and mortgage document
- Ask whether services are free and whether you qualify
- Do not pay anyone promising a guaranteed result
Official information: New York DFS official homeowner resources.